New features
June 18, 2025
Introducing Maze's AI moderator
Today, we're excited for the beta launch of Maze's AI moderator, a new AI research assistant built to scale user interviews without cutting corners.
What’s new?
Maze's AI moderator allows your teams to run in-depth interviews anytime, anywhere, so you can focus on driving impact with user insights.
- You bring the goals, Maze builds the guide. Tell your AI moderator what you're trying to learn. It builds a smart, structured conversation guide—aligned to your context. From kick-off to launch in minutes.
- Real conversations, across time zones and languages. Conduct interviews overnight, across time zones and languages. AI moderator adapts in real-time, probes deeper, and always follows up.
- Reports that spread insights and prove impact. You have review control over the transcripts, quotes, themes highlighted. Auto-generated reports enable you to capture relevant insights for stakeholders faster.
- No import-export headaches. Your insights generated with the AI moderator live right alongside the rest of your research–no switching tools or piecing together findings manually.
Availability
Maze's AI moderator is currently in closed beta. Upon full release, it will be included in Organization Advanced and Elite plans, as well as available to add on to Business and Organization Core plans. Contact your CSM if you are interested in joining the beta program.
