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New features
September 07, 2023

Unlock the full potential of moderated interviews 🎙

Streamline your product discovery with Maze’s AI-supported Interview Studies.

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Today, we’re opening a gradual access to a streamlined and efficient way to extract key insights from your customer interviews, powered by AI.

As product people, you know that analyzing moderated interviews can be time-consuming and overwhelming. As a result, there's often a mismatch between how much time is invested and how useful the insights are. This contributes to building products that don't match users' needs.

That’s why we’re bringing you AI-supported Interview Studies, built so that product teams can unlock the full potential of interviewing as a research method, quickly extract key insights, and continuously innovate - resulting in products that resonate with users and drive business growth.

Here’s what’s going to be new:

🎤 Making sense of interviews, made easy

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The automated transcript and analysis tools available in the market still do not eliminate the work you have to go through to process your interview transcripts and recordings.

With Maze, you can now turn your Zoom interviews or recording files into valuable insights in minutes. Let Maze AI take care of:

  • Condensing your customer conversations into a summary, thus making it easier to learn and share the gist of the interview with the stakeholders.

  • Processing raw interview data and automatically updating speakers’ names so you easily know who said what.

  • Adding inline timestamps and links to specific highlights that you can use to continue your research.

🗯️ Streamline your interview analysis

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You can now swiftly convert interviews into actionable insights, and uncover hidden patterns and trends within interview data, leading to quicker and more informed decisions.

Maze will now help you:

  • Identify key themes in transcripts and instantly create corresponding video highlights.

  • Organize your insights across multiple interviews, and add a theme to them.

  • Automatically turn interview insights into critical learnings with the added power of AI, so you can easily decide what to action.

đź“Š Get automated reports on your interview findings

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No more double work crafting highlight reels from scratch. Maze turns your findings into ready-to-share reports automatically, giving you valuable time back and speeding up your decision-making process.

👉 Learn more about Maze Interview Studies

Join us at Disco Conf, where our Chief Product Officer will be unveiling Interview Studies features in action and showcasing the possibilities it brings to support your moderated research.

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