In-Product Prompts 🎉
Get in-the-moment user feedback from live websites
Embed Maze surveys and usability tasks as popovers on your live websites and browser-based products. Customize your message, segment your audience with Amplitude, and publish for contextual, ongoing feedback.
The perfect solution for:
🍿Getting responses fast and speeding up your time-to-insight 😍Recruiting interview participants from your pool and beyond 📈Capturing opinions as they form with quality in-the-moment feedback 📮Getting rid of emails… need we say more?
📹 Short on time? Watch this short video!
💡 How it works
Set your maze live and select the option to publish it as an In-Product Prompt from the Share screen.
Choose the Prompt option and you’ll be led through a sequence of steps that help you create, customize, and publish to specific pages.
Once live, all visitors matching the Prompt’s criteria will see your maze as a popover, where they’ll be invited to take part in your research. Learn more.
🔗 Connecting your website to enable Prompts
To have your maze show as a popover on your live website, you’ll need to copy this snippet of code into the <head> section of the desired page(s).
You can find this at any time from:
- Your account settings under the ‘connected websites’ page
- The prompt modal as you’re building it
📹 Want to see more? Watch this quick video demo.
🎯 Targeting a specific audience with Amplitude
We’re excited to announce that Prompts integrate with product analytics tool, Amplitude, with this new feature.
This integration enables you to target prompts to cohorts you’ve defined in Amplitude based on product behavior, demographics, or custom properties. Learn how to connect to your Amplitude account with this article.
💡Note: Our Amplitude integration is an Org only feature. Explore plans.
All built to help you:
🏆 Collect customer sentiment scores over time. From Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), to Product Market Fit (PMF).
💭 Collect post-launch feedback on specific features or user journeys. Implement continuous product discovery by capturing feedback on live features, flows, and pages. Get a strong steer on satisfaction and inspire new iterations to keep the learning cycle going.
👥 Recruit participants for research interviews. Share surveys to screen potential participants or request scheduling from visitors who meet your specific criteria. For example, send a prompt to recruit from beta users who have tried the new feature—just as they’ve finished using it.
💡 Another thing!
With our new customizable CTA on thank you screens, you can redirect participants to scheduling tools, like Calendly or other unique links—helping streamline your whole scheduling process. Learn more.
Insight discovery is a numbers game
With In-Product Prompts giving your research more exposure and driving faster recruitment, you’ll receive the responses you need to make critical product decisions, much faster.
📌 What’s next?
- Customization features: Add custom brand colors to popovers and change where they appear onscreen
- Embedded mazes within popovers: Right now, users will be taken to another tab to complete the maze. Use our redirect CTA feature to take users straight back to your product.
As always, we can’t wait to hear what you think!