Turn research into a growth engine

User research is no longer a cost center—it’s driving growth. Maze helps teams make better product decisions, reduce wasted effort, and improve customer retention.

AI Moderator

Prototype testing

Maze AI

Panel

Maze mobile app

Interview Studies

Card sorting

Automated Reporting

Security

You bring the goals, Maze drafts the guide

Tell AI moderator what you're trying to learn. It builds a smart, structured discussion guide—aligned to your context. From kickoff to launch in minutes.

Enterprise

Platform features

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Maze is crafted for the curious

Need an enterprise research platform?

Contact Maze to discuss solutions designed for your team's needs.

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Frequently asked questions (FAQs)

Frequently asked questions (FAQs)

What is a study?

A study is a unit of research in Maze.
In the context of an unmoderated maze, a study refers to a maze that was set live. For interview studies, a study refers to an interview study with at least one session.

What is a project?

Projects act like folders where you can add multiple studies. Creating a study inside a project turns it into an active project.

What are my payment options?

We accept all major credit cards. If you're considering other payment options, such as invoiced billing or wire transfers, please note that this is available exclusively on the Enterprise plan.

Will I receive an invoice?

The team owner or an admin can download invoices/receipts from the billing area in the team settings. Please keep in mind that invoices are not automatically sent to your email.

Exception: If you're on the Enterprise plan and have billing-related questions, please reach out to your Customer Success Manager or the Support team for assistance.

How can I cancel my plan?

You can cancel anytime. Learn how to cancel your subscription.

What is team management?

Team management allows you to assign different user roles based on team member responsibilities, giving you full control over your team's access and permissions. This feature is available on Enterprise plans.

What is a collaborator?

A Collaborator is someone you can invite to review and comment on a specific project—without having to be added as a team member. This feature is available on Enterprise plans.

What is Maze review?

Maze Review allows you to make comments and receive feedback on a maze. You can also review and approve blocks within the maze. It's a useful tool for teams working together on projects.

Consolidate research with Maze

Inform product decisions with customer insights and earn a competitive edge.