Product updates

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New features
February 09, 2022

See your user's journey as it happened with Clips

🎬 NEW: Capture video and screen recordings of Missions in Maze and deepen insights for unmoderated testing.

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We’re excited to announce the release of our newest feature, Clips 🎉

Clips are the easiest way to capture video and screen recordings of usability tasks without running live, moderated research sessions.

Adding recordings to mazes has long been our most requested feature. We’ve taken the time to consider how video and screen recording could work within Maze, in a way that reflects our mission of empowering anyone to test, learn, and act, rapidly.

We know that qualitative moderated research brings essential value when it comes to understanding users, developing empathy, and bringing context to user interactions. So we posed the question, is there a way to bring rich, human context that’s digestible to unmoderated research?

In answer to that, we created Clips. Small, digestible pieces of audio and visual context of user sessions that deepen insights and help you make fast, educated decisions - at scale.

💭 How Clips deepens usability insights

  • Get the full picture of how testers navigate through your product or website with individual screen recordings of usability tasks
  • Add context to quantitative metrics like heatmaps, misclicks, and success rates by capturing audible cues, facial expressions, and recordings with Clips
  • Save time scheduling and manually analyzing user interviews by capturing the rich qualitative context of moderated sessions, async

🕹️ How it works

To keep your recordings snack-able and contextual to usability tasks, add Clips to Mission Blocks in your maze using the toggle.

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When your participant starts their maze they will be prompted to grant permissions for audio, camera access, and screen sharing.

Once enabled, recording will automatically start when they begin the Mission Block and end when they move on to the next Block or end the maze test. They can pause at any time.

Note: Recording is optional and participants can continue completing your maze without it.

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Once you’ve collected results, you’ll find Clips alongside individual results and in your aggregated paths data, where you can view relevant recordings for each path.

The player speed can be adjusted when you rewatch and you can navigate to specific prototype screens using timestamps.

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🏁 Getting started

Clips is live and ready to use! Currently available on our Pro and Enterprise plans.

To learn more about how to use the feature, watch our tutorial video or visit our knowledge base.

We hope Clips helps you bring context to prototype interactions, deepens your insights, and assists you in making the right product decisions. We can’t wait to hear what you think!

We’re on Product Hunt today, check it out and support the launch! 🚀

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