Platform comparison
Maze vs Ballpark: Which is right for research with your users?
Maze is a Ballpark alternative that helps scale continuous product research across your entire company.
A tale of two platforms
Investing in research with your users fuels high adoption, activation, and retention. Simply put, it enables you to ship a better product to your users, and more frequently.
That said, a lot of the impact research creates is influenced by the platform you choose. Maze and Ballpark are two known product research platforms, but which is the better choice for your organization?
Ballpark helps capture high-quality feedback on questions, marketing copy, designs, and prototypes by using tasks and video.
Maze empowers everyone in product teams to continuously collect user insights at an expert-level. It enables testing anything from prototypes to ideas, and allows you to round up valuable user feedback to help deliver truly customer-centric products—all in one place.
Let's take a closer look at both.
Maze vs Ballpark: Overview
Name
Main applications
Price
G2 Rating
Available on
Main applications
Ballpark
Usability testing Online Surveys Copy testing
Free to start Starter plan from $100/month Business plan from $184/month Custom Enterprise plans
4.6/5 out of 10+ reviews
Browsers
Usability testing Online Surveys Copy testing
Maze
Prototype testing Usability testing Participant management
Free to start Pro Plan from $75/month Custom Enterprise plans
4.5/5 out of 90+ reviews
Browsers
Prototype testing Usability testing Participant management
Maze vs Ballpark: Main differences
What really sets Maze and Ballpark apart for teams doing research?
Breadth of research methods
Maze not only have more block types than Ballpark, including card sorting and tree testing, it also adds conditional logic to make your research truly customized.
Design integrations
Maze offers deep integrations with leading design tools. Ballpark currently only integrates with Figma and does not allow to set user paths, only a start and final screen.
Reporting functionalities
Reporting in Maze is more robust - categorize information in detail to uncover patterns, review and comment insights with stakeholders directly, and embed the visual-rich report in your productivity tools.
Maze vs Ballpark: Feature comparison
Features
Maze
Ballpark
Maze
Prototype testing
Deep integrations with design tools
Adobe XD, Figma, InVision, Sketch
Figma
Adobe XD, Figma, InVision, Sketch
Tester panel
Surveys
5-Second testing
Heatmaps
Video / screen session recording
Moderated video sessions
Tester management database
Live website testing
In-product surveys
Card sorting
Tree testing
Conditional logic
Why product and design teams are making the switch to Maze
Intuitive experience
It’s hard enough to source test participants, you don’t want any more friction to get research campaigns completed. Maze is an easy-to-use platform whose tests can be carried out on any device, with no apps, scripts or plugins installs.
Prototype testing, done right
Validate usability across your prototypes directly from leading design tools and track clicks, view heatmaps, and set multiple paths from start to finish goal. All before building and investing valuable resources.
Works with:
Frictionless research campaigns
Whether sending targeted discovery campaigns from a diverse recruitment panel or from a curated database of your very own product users, Maze's translation of test pages allow you to reach participants effectively and in their native language.
Research autonomously, learn together
Data insights are only as valuable as they are understandable. Choose automated research metrics wrapped in visual-rich reports you can customize, filter, collaborate on, and easily embed in your favorite tools.
Maze vs Ballpark: Takeaways
Both Maze and Ballpark are great options to conduct product research with your end users. At the end of the day, it comes down to which platform aligns better not only with your budget but mainly with your workflow and vision as a team.
Maze is a better fit for those who want to inform smaller everyday decisions, such as validating concepts and de-risking designs and prototypes early on. It also has superior collaboration features, which enables a mindset continuous discovery in your team while delivering value to your customers.
Maze vs Ballpark: Takeaways
Both Maze and Ballpark are great options to conduct product research with your end users. At the end of the day, it comes down to which platform aligns better not only with your budget but mainly with your workflow and vision as a team.
Maze is a better fit for those who want to inform smaller everyday decisions, such as validating concepts and de-risking designs and prototypes early on. It also has superior collaboration features, which enables a mindset continuous discovery in your team while delivering value to your customers.
Frequently asked questions
Who is Maze for?
Who is Maze for?
Anyone working in a product team should be empowered to do research—whether you’re a designer, researcher, product manager, or other.
Maze is used by teams that want to empower everyone to collect actionable user insights to make informed decisions, and share learnings across their whole organization.
What kind of teams use Maze?
What kind of teams use Maze?
Maze is used by product, design and research teams that want actionable user insights to make informed decisions with their users, for their users.
Teams from all sizes and industries use Maze, including Financial Services, Travel, Insurance, Technology/Software, Healthcare, and Retail.
What’s continuous discovery and why does it benefit my company?
What’s continuous discovery and why does it benefit my company?
Continuous product research fuels high adoption, activation, and retention—simply put, it enables you to ship more value to your users, and more frequently. Maze empowers anyone who does research to autonomously run expert-level, unmoderated research—facilitating a discovery mindset in product teams so you can build the right product, with your users, for your users.
Can I request a demo?
Can I request a demo?
Absolutely! Tell us a little about your company here and we’ll connect you with someone in our team.
Do you have comparisons with other platforms?
Do you have comparisons with other platforms?
Yes. Read on to discover all comparisons of Maze with other platforms.