Platform comparison

Maze vs Ballpark: Which is right for research with your users?

Maze is a Ballpark alternative that helps scale continuous product research across your entire company.

Maze vs Ballpark: Which is right for research with your users?

A tale of two platforms

When it comes to research with your users, choosing the right platform can make all the difference to your team. Key points to consider when picking your platform are:

  • Is it user-friendly? How easy will this platform be to onboard with my team or organization?
  • How versatile is it - does this platform facilitate both quantitative and qualitative research methods?
  • How well does this platform integrate with the design tools we use?
  • How straightforward is to analyze results and customize insight reports?

Maze and Ballpark are two known product research platforms, but which is the better choice for your organization?

Ballpark helps capture high-quality feedback on questions, marketing copy, designs, and prototypes by using tasks and video.

Maze is an AI-powered platform enabling collection of both qualitative and quantitative insights at an expert-level. It enables testing anything from prototypes to ideas, and to round up valuable user feedback in automated, visual-rich reports that help deliver truly customer-centric products.

Let's take a closer look at both.

Maze vs Ballpark: Overview


Main applications


G2 Rating

Available on

Main applications


Usability testing Online Surveys Copy testing

Free trial Starter plan from $100/month Business plan from $184/month Custom Enterprise plans

4.6/5 out of 10+ reviews


Usability testing Online Surveys Copy testing


Prototype testing Usability testing Participant management

Free plan available Starter Plan from $99/month Custom plans for larger organizations

4.5/5 out of 90+ reviews


Prototype testing Usability testing Participant management

Maze vs Ballpark: Main differences

What really sets Maze and Ballpark apart for teams doing research?

Breadth of research methods

Breadth of research methods

Maze not only have more block types than Ballpark, including card sorting and tree testing, it also adds conditional logic to make your research truly customized.

Design integrations

Design integrations

Maze offers deep integrations with leading design tools. Ballpark currently only integrates with Figma and does not allow to set user paths, only a start and final screen.

Reporting functionalities

Reporting functionalities

Reporting in Maze is more robust - categorize information in detail to uncover patterns, review and comment insights with stakeholders directly, and embed the visual-rich report in your productivity tools.

Maze vs Ballpark: Feature comparison





Prototype testing

Integrations with design tools

Adobe XD, Axure, Figma, InVision, Sketch

Figma, Marvel

Adobe XD, Axure, Figma, InVision, Sketch

Integrations with productivity tools

Amplitude, Miro, Notion, Slack

Amplitude, Miro, Notion, Slack

Tester panel


5-Second testing

Video / screen session recording

Live website testing

Moderated interview analysis

AI functionalities

Tester management database

In-product surveys

Card sorting

Tree testing

Conditional logic

Embed reports

Maze Live Suite - Live Website Testing & In-app Feedback

For product research from A-Z, choose Maze

Whether you’re just getting started or looking to scale your research, Maze will lead you towards always delivering a truly user-centric product.

Why product and design teams are making the switch to Maze

Prototype testing, done right

Prototype testing, done right

Validate usability across your prototypes directly from leading design tools and track clicks, view heatmaps, and set multiple paths from start to finish goal. All before building and investing valuable resources.

Works with:

Adobe XD
Maze In-Product Prompts

Native translation

Break down language barriers

Whether sending targeted discovery campaigns from a diverse recruitment panel or from a curated database of your very own product users, Maze's translation of test pages allow you to reach participants effectively and in their native language.

Automated Interview Reports with AI - Maze

Maze AI

Embrace the future of user research

Elevate your company's product research with innovative, AI-powered capabilities that enable you to collect more insights, faster, and with more precision than ever before.

Share Maze Report

Research autonomously, learn together

Data insights are only as valuable as they are understandable. Choose automated research metrics wrapped in visual-rich reports you can customize, filter, collaborate on, and easily embed in your favorite tools.

Maze | UX Research Platform

3x research efficiency

Ultimately, Maze saves time and budget by providing a comprehensive, cost-effective solution to user research. Get the full picture with both detailed quantitative metrics and AI-powered qualitative insights, remove guesswork at scale, and deliver value to your customers more often.

Maze vs Ballpark: Takeaways

At the end of the day, it comes down to which platform aligns better not only with your budget but mainly with your workflow and vision as a team.

Maze is a better fit for those who want to adopt product discovery and research early on and in everyday decisions, such as validating concepts and de-risking designs and prototypes. Maze not only has more question types than Ballpark but also provides advanced branching logic. This allows users to create highly customized and dynamic paths in their tests, depending on respondent answers, and create richer, automated reporting with aggregated insights.

Amplify your customer voice through product discovery

Frequently asked questions

Who is Maze for?

Anyone working in a product team should be empowered to do research—whether you’re a designer, researcher, product manager, or other.

Maze is used by teams that want to empower everyone to collect actionable user insights to make informed decisions, and share learnings across their whole organization.

What kind of teams use Maze?

Maze is used by product, design and research teams that want actionable user insights to make informed decisions with their users, for their users.

Teams from all sizes and industries use Maze, including Financial Services, Travel, Insurance, Technology/Software, Healthcare, and Retail.

What’s continuous discovery and why does it benefit my company?

Continuous product research fuels high adoption, activation, and retention—simply put, it enables you to ship more value to your users, and more frequently. Maze empowers anyone who does research to autonomously run expert-level, unmoderated research—facilitating a discovery mindset in product teams so you can build the right product, with your users, for your users.

Does Maze use AI?

Maze has a breadth of AI-powered functionalities designed to elevate your product research and enabling you to collect more insights, faster, and with more precision than ever before.

Can I request a demo?

Absolutely! Tell us a little about your company here and we’ll connect you with someone in our team.

Do you have comparisons with other platforms?

Yes. Read on to discover all comparisons of Maze with other platforms.