Platform comparison

Maze vs Ballpark: Which is right for research with your users?

Maze is a Ballpark alternative that helps scale continuous product research across your entire company.

A tale of two platforms

Investing in research with your users fuels high adoption, activation, and retention. Simply put, it enables you to ship a better product to your users, and more frequently.

That said, a lot of the impact research creates is influenced by the platform you choose. Maze and Ballpark are two known product research platforms, but which is the better choice for your organization?

Ballpark helps capture high-quality feedback on questions, marketing copy, designs, and prototypes by using tasks and video.

Maze empowers everyone in product teams to continuously collect user insights at an expert-level. It enables testing anything from prototypes to ideas, and allows you to round up valuable user feedback to help deliver truly customer-centric products—all in one place.

Let's take a closer look at both.

Maze vs Ballpark: Overview

Name

Main applications

Price

G2 Rating

Available on

Main applications

Ballpark

Usability testing Online Surveys Copy testing

Free to start Starter plan from $100/month Business plan from $184/month Custom Enterprise plans

4.6/5 out of 10+ reviews

Browsers

Usability testing Online Surveys Copy testing

Maze

Prototype testing Usability testing Participant management

Free to start Pro Plan from $75/month Custom Enterprise plans

4.5/5 out of 90+ reviews

Browsers

Prototype testing Usability testing Participant management

Maze vs Ballpark: Main differences

What really sets Maze and Ballpark apart for teams doing research?

Breadth of research methods

Maze not only have more block types than Ballpark, including card sorting and tree testing, it also adds conditional logic to make your research truly customized.

Design integrations

Maze offers deep integrations with leading design tools. Ballpark currently only integrates with Figma and does not allow to set user paths, only a start and final screen.

Reporting functionalities

Reporting in Maze is more robust - categorize information in detail to uncover patterns, review and comment insights with stakeholders directly, and embed the visual-rich report in your productivity tools.

Maze vs Ballpark: Feature comparison

Features

Maze

Ballpark

Maze

Prototype testing

Deep integrations with design tools

Adobe XD, Figma, InVision, Sketch

Figma

Adobe XD, Figma, InVision, Sketch

Tester panel

Surveys

5-Second testing

Heatmaps

Video / screen session recording

Moderated video sessions

Tester management database

Live website testing

In-product surveys

Card sorting

Tree testing

Conditional logic

For product research from A-Z, choose Maze

Whether you’re just getting started or looking to scale your research, Maze will lead you towards always delivering a truly user-centric product.

Why product and design teams are making the switch to Maze

Intuitive experience

It’s hard enough to source test participants, you don’t want any more friction to get research campaigns completed. Maze is an easy-to-use platform whose tests can be carried out on any device, with no apps, scripts or plugins installs.

Prototype testing, done right

Validate usability across your prototypes directly from leading design tools and track clicks, view heatmaps, and set multiple paths from start to finish goal. All before building and investing valuable resources.

Works with:

Figma
Sketch
Adobe XD
InVision

Frictionless research campaigns

Whether sending targeted discovery campaigns from a diverse recruitment panel or from a curated database of your very own product users, Maze's translation of test pages allow you to reach participants effectively and in their native language.

Research autonomously, learn together

Data insights are only as valuable as they are understandable. Choose automated research metrics wrapped in visual-rich reports you can customize, filter, collaborate on, and easily embed in your favorite tools.

Scaleable research practice

Ultimately, Maze saves time and budget collecting data without compromising quality, unlocking resources to analyze findings. Empower your product team with actionable insights and deliver value to your customers more often.

Maze vs Ballpark: Takeaways


Both Maze and Ballpark are great options to conduct product research with your end users. At the end of the day, it comes down to which platform aligns better not only with your budget but mainly with your workflow and vision as a team.

Maze is a better fit for those who want to inform smaller everyday decisions, such as validating concepts and de-risking designs and prototypes early on. It also has superior collaboration features, which enables a mindset continuous discovery in your team while delivering value to your customers.

Maze vs Ballpark: Takeaways

Both Maze and Ballpark are great options to conduct product research with your end users. At the end of the day, it comes down to which platform aligns better not only with your budget but mainly with your workflow and vision as a team.

Maze is a better fit for those who want to inform smaller everyday decisions, such as validating concepts and de-risking designs and prototypes early on. It also has superior collaboration features, which enables a mindset continuous discovery in your team while delivering value to your customers.

No more dead ends in research—bring a customer-focused mindset to your organization

Frequently asked questions

Who is Maze for?

Anyone working in a product team should be empowered to do research—whether you’re a designer, researcher, product manager, or other.

Maze is used by teams that want to empower everyone to collect actionable user insights to make informed decisions, and share learnings across their whole organization.

What kind of teams use Maze?

Maze is used by product, design and research teams that want actionable user insights to make informed decisions with their users, for their users.

Teams from all sizes and industries use Maze, including Financial Services, Travel, Insurance, Technology/Software, Healthcare, and Retail.

What’s continuous discovery and why does it benefit my company?

Continuous product research fuels high adoption, activation, and retention—simply put, it enables you to ship more value to your users, and more frequently. Maze empowers anyone who does research to autonomously run expert-level, unmoderated research—facilitating a discovery mindset in product teams so you can build the right product, with your users, for your users.

Can I request a demo?

Absolutely! Tell us a little about your company here and we’ll connect you with someone in our team.

Do you have comparisons with other platforms?

Yes. Read on to discover all comparisons of Maze with other platforms.