Comparing research platforms
Maze vs. dscout: Which platform drives better product decisions?
Maze is a flexible alternative to dscout, empowering agile teams to make quick, data-driven decisions at the speed of product development
Maze vs. dscout: Introduction
Choosing the right platform can make all the difference in your user research processes. Maze and dscout are two leading options, but which is the better fit for your team?
dscout is a mobile-first research tool focused on in-context research and diary studies. Featuring a recruitment panel and video-based user feedback, dscout is built for companies that need to capture high-level, real-world user behaviors.
Maze is an end-to-end platform for unmoderated, moderated, qualitative, and quantitative research. Maze streamlines user testing and research processes by providing a comprehensive suite of user research methods. Following research, automated reports and AI-powered analysis help teams identify insights quickly. Combined with its recruitment panel and participant management features, Maze also integrates with Figma, Adobe XD, Sketch, and more—making it ideal for fast-paced product teams.
In this comparison, we break down how Maze and dscout compare in:
- User-friendliness and ease of use: Which user research platform is easier for your team to adopt? Will it support organization-wide research?
- Versatility and functionality: Does it support a full range of UX research methods? How well does it fit with your existing design tools?
- Product decision-making: How quickly can you gather insights and make decisions?
Maze vs. dscout comparison (from G2 user reviews)
Maze | dscout | |
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Overall rating (G2) | 4.5/5 out of 98 reviews | 4.5/5 out of 140 reviews |
Ease of setup | 9.6 / 10 | 7 / 10 |
Ease of use | 9.0 / 10 | 8.4 / 10 |
Pricing |
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Maze vs. dscout: Main differences
What really sets Maze and dscout apart for teams doing user research?
Breadth of research methods
While dscout focuses on longitudinal and diary studies, Maze supports a broader range of qualitative and quantitative research methods like card sorting, tree testing, user interviews, and prototype testing. Maze offers more ways to dig into the data and paint a complete picture from user insights.
International research participants
dscout’s research participant panel is primarily US-based, which limits international reach and research validity. Maze Panel recruits participants from 130+ countries across the globe, helping you access diverse insights from around the world. Crucial if your product is being used outside just the US.
Intuitive research democratization
dscout can be complicated to set up and get to grips with. Maze is an enterprise-ready, user-friendly platform that enables every designer, product team, and researcher company-wide to make data-informed product decisions. Get set up in minutes and start collecting insights right away.
Maze vs. dscout: Feature comparison
Features
dscout
Maze
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Adobe XD, Axure, Figma, Sketch
Only Figma
Adobe XD, Axure, Figma, Sketch
Amplitude, Atlassian, Dovetail, Miro, Notion, Slack
Only Miro and Slack
Amplitude, Atlassian, Dovetail, Miro, Notion, Slack
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Google Meet, Microsoft Teams, Zoom
Google Meet, Microsoft Teams, Zoom
Maze vs. dscout: Takeaways
Choosing between Maze and dscout depends on your team’s research needs, workflow, and vision.
dscout primarily focuses on usability testing, surveys, live interviews, and diary studies. Via its three approaches to research—Express, Live, and Diary—it provides research teams with some of the tools needed for uncovering user insights. It has a responsive panel of testers, although they’re primarily US-based testers on mobile apps and devices, which can limit geographical reach and desktop testing results.
Maze, on the other hand, is designed for teams needing a complete suite of UX research tools and methods. Beyond those provided by dscout, Maze’s suite of tools also includes Live Website Testing, Prototype Testing, Card Sorting, and Tree Testing. When it comes to participant recruitment and management, Maze Panel and Maze Reach help teams recruit and manage research participants and studies. For product teams focused on speed, flexibility, and continuous discovery, Maze provides a cost-effective, end-to-end research solution.
“The biggest impact of Maze is saving on time and cost. From a design team perspective, we’re able to run research in half the time, which is a 50% saving in time. From a business perspective, we were able to cut costs by 75% by switching to Maze.”
Henrique Johansson Tramontina
Principal Product Designer at Hopper
Why product and design teams are making the switch to Maze
Run research on live flows and experiences
Maze offers a wider range of research tasks for everyday use, including Website Testing, providing real user experience insights which are crucial for refining your design or product.
Prototype testing, done right
Integrate with leading design tools and validate usability across your prototypes with real users, from click tracking to multiple user path goals. All before investing valuable resources.
All-in-one holistic platform
Get the full picture faster with a breadth of native quantitative and AI-powered qualitative research methods that anyone in your team can quickly put live, and deliver value to customers more often.
Intuitive & user-friendly
Don't slow down your research workflows. Maze empowers your team with an intuitive platform that allows anyone to collect user insights through flexible, mixed-method studies.
Maze vs. dscout frequently asked questions
Why choose Maze over dscout for user research?
Why choose Maze over dscout for user research?
While dscout focuses on mobile and diary studies, Maze offers a range of experience research methods that are easy for any team member to use. Maze enables teams to run studies independently, providing quick insights with AI-driven reports that keep up with product development timelines.
How can I start using Maze?
How can I start using Maze?
Feel free to signup for a free account at Maze to play around with the platform. If you still have questions about how Maze works or how it can help your organization, get in touch with our product experts.
Can I switch from dscout to Maze?
Can I switch from dscout to Maze?
Yes, Maze’s user-friendly research and testing platform makes it easy to transition from other tools, with resources to help migrate your workflows.
Who is Maze for?
Who is Maze for?
Anyone working in a product team should be empowered to do research—whether you’re a designer, researcher, product manager, or other.
Maze is used by teams that want to empower everyone to collect actionable user insights to make informed decisions, and share learnings across their whole organization.
Can I request a demo?
Can I request a demo?
Absolutely! Tell us a little about your company here and we’ll connect you with someone in our team.