User Research
6 Customer experience trends shaping the future of banking
A seamless, browser-based, end-to-end research platform. Effortlessly gather feedback, integrate with leading design tools, and measure usability to identify pain points customers face during their financial journey.
Discover what your customers really need and create tailored products that elevate experiences from expectations to the exceptional.
In such a tightly regulated industry, you need partners you can trust. Simplify complex financial product research with Maze, drive innovation, and gather insights all while staying fully compliant.
All traffic, including customer data, is transported securely and encrypted via SSL.
Set up passwords for tests and assign roles to view, manage, and collaborate on studies.
Our data center provider maintains industry-recognized certifications, including FedRAMP, ISO, SOC 2, and more.
All payments are processed by Stripe, who comply with PCI Level 1 Data Security Standards.
Reduce security risk by authenticating access to your account with Single Sign On (SSO).
Introduce additional legal measures to tests, such as NDAs.
Maze Panel
Select from a pool of thousands of vetted research participants from our panel, or have the flexibility to recruit as many of your own customers as you need.
Maze enabled us to double the number of testing sessions with users before shipping a new feature.
Nicolas Berthozat
co-founder at FairMoney
Maze allows us to democratize research across multiple teams. We now collect feedback and insights 2x faster.
Jean-Baptiste Kaloya
Head of Product Design at Bpifrance
Maze is a great research platform for Klarna because we move incredibly fast. For a company of our size, it still feels like decisions are made at the speed of a startup. That’s something I can’t stress enough—Maze really fits well with the pace at which our product teams need to move and work.
Deanna Wong
UX Research Manager at Klarna
Maze enabled us to double the number of testing sessions with users before shipping a new feature.
Nicolas Berthozat
co-founder at FairMoney
Maze allows us to democratize research across multiple teams. We now collect feedback and insights 2x faster.
Jean-Baptiste Kaloya
Head of Product Design at Bpifrance
Understand your customers’ financial journey, build products with confidence, and stay a step ahead of the competition