Bring a customer-focused mindset to your financial organization
Learn how to create superior financial experiences that foster innovation and customer loyalty.
Elevating financial services experiences
Financial services are undergoing a rapid transformation. Providing exceptional digital experiences has become imperative to foster customer trust and loyalty and differentiate from competitors.
According to the 2023 Research Maturity Report, organizations that leverage research at their highest potential get 2.3x better business outcomes, including increased revenue, brand perception, and customer retention.
Take a look at the state of UX research in finance, its challenges, and what product and design leaders can do to elevate financial services experiences.
What you'll learn
The evolving financial landscape
Explore how digital transformation has revolutionized customer expectations and why research is key to remaining competitive.
UX and research maturity in finance
See how financial services organizations stack up on the research maturity scale and what challenges and opportunities lie ahead.
Top focus areas for product leaders
Discover strategies and best practices for elevating your organization's research maturity and accelerate business innovation.
Customer experience as key differentiator
Learn how to deliver seamless, personalized financial services experiences that boost customer trust and loyalty.
What's inside
Essential trends, stats, and data
Stay on top of the latest trends and data shaping the financial services industry and research landscape.
Expert quotes, insights, and analysis
Get access to expert insights from product leaders at JPMorgan Chase, Capitec Bank, BMO Financial Group, and more.
Actionable takeaways and next steps
Learn how to build a customer-centric culture and leverage customer feedback to drive innovation.
About Maze
Maze empowers banking and financial service providers to create exceptional experiences, fueled by customer-driven insights and backed by strong security and compliance.
Unlock the power of customer insights in financial services
Learn how to deliver exceptional experiences with data and expert advice.