User Research
How to conduct content testing like a pro: A step-by-step guide
Clear up confusion with product and feature names by asking for user input. Validate your naming decisions with a quick test to determine whether the purpose matches the title.
Template by
Steve Howe, Content Strategist
Does your audience understand the purpose of your feature by the name chosen?
Have they any misconceptions about what the feature actually does? Uncover areas of confusion and map out your next steps to tackle it.
Does your audience understand the purpose of the feature with the added context our Conditions feature provides?
Look for pain points and struggles your users may have with disconnected product copy.
1
Log in to your Maze account (if you haven’t got one, don’t worry—it’s free to join).
2
Select this validate feature naming template from the gallery.
3
Modify blocks and copy to your preference.
4
Do a pilot test with somebody in your organization (preferably, not on your team).
5
All good? Then it’s time to set it live and wait for the feedback to roll in!
What is feature usability testing?
Usability testing is the process of testing your product with real people by getting them to complete a list of tasks while observing and noting their interactions. With feature usability testing, the same principles apply but rather than testing your product as a whole, the focus is on a specific feature to learn what improvements might be needed.
Why is information architecture important in UX?
Information architecture is incredibly important to your product—poorly categorized or labelled information can affect your product’s usability, lead to customer frustrations, and cause low adoption rates of certain features.
Testing whether your information architecture makes sense is therefore beneficial to both your users and your organization as a whole.
PRO
Get feature naming ideas
Marketing • Copy Testing • Product
Get feature naming ideas
Find names for future features
PRO
Test feature usability
Product • Research • Usability Testing • Concept Validation
Test feature usability
Feature usability template
Validate feature naming
Copy Testing • Product • Content Testing
Validate feature naming
Align feature names with feature functions
Collect insights on features
Product • Usability Testing
Collect insights on features
Prepare for your future roadmap
A-mazeing to meet you!
Welcome Screen
Here's an image from an app that lets users [send and request money].
Context Screen
What do you think [feature] lets you do?
Open Question
Take a look at the updated image with the [feature] now open.
Context Screen
What do you think the feature lets you do, given this new information?
Open Question
Thank You!
Thank You Screen