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Discover jobs to be done

Tap into the minds of your customers and learn desired outcomes with a simple JTBD survey. Build a product that helps them achieve their goals, while reducing possible pain points.

What you’ll learn

Discover which jobs and goals your customers are most eager to meet, and help design better solutions based on responses.

Empathize with your customers—understand their needs and emotions to help grow more fruitful, long-lasting relationships.

Explore top trends in user habits to pull together more powerful solutions to their problems.

Streamline your product vision and align with key stakeholders on which features to build next.

Related templates

What is Maze?

Maze empowers everyone to source and access invaluable user insights—putting data in the hands of the many.

Welcome screen

What do you need to plan for, or what decisions do you need to make before you begin [job to be done]?

Open Question

How many times in the last [time frame] did you look to [job to be done]?

Multiple Choice

How important is it for you to be able to [insert user job]?

Opinion Scale

What is your biggest challenge, frustration or problem with this [job]?

Open Question

What would enable you to accomplish this task more effectively?

Open Question

Successfully completing this task makes/saves the business [blank].

Multiple Choice

Thank you screen