Hype Cycle for User Experience, 2026
Maze is proud to be named in the Gartner Hype Cycle for User Experience 2026. Get complimentary access to the research and see how AI is reshaping user experience.
AI-augmented workflows are creating a new chapter for UX. One where research moves faster, digital experiences adapt in real time, and AI agents increasingly shape how users interact with digital products. As AI is integrated across the product development lifecycle, companies must continue to prioritize high-quality, trusted user experiences.
In the Gartner® report, Hype Cycle for User Experience, 2026, Analysts explore how AI is reshaping user experience by changing who the user is, expanding the role of prototypes in the design process, and redefining how UX work gets done.
Inside the report, you’ll learn:
How AI is reshaping UX through human insights platforms, synthetic research, and adaptive experiences
Why Gartner® identifies human insights platforms as an emerging category, with Maze listed as a sample vendor
How MCP is changing the future of digital products
Why AI agents are becoming a new “user” that product teams must consider
Where humans involvement remains essential in AI-augmented UX workflows
Download your complimentary copy to learn how your team can navigate these changes and use AI to drive real product value.
Disclaimer
Gartner 2026: Hype Cycle for User Experience, 2026, Sarah Baumunk, Paige Kirk, Brent Stewart, 13 May 2026
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