Use AI-Augmented UX Tools to Empower, But Not Replace, Your Designers

While AI-augmented processes can speed up design processes, they are still not yet capable of delivering high-quality design assets without significant errors. So how can existing UX researchers augment their work with AI, and how can other cross-functional teams better self-serve without sacrificing quality? 

The Gartner® Report: Use AI-Augmented UX Tools to Empower, But Not Replace, Your Designers, takes a look at the current bottlenecks in the user research process, how AI can help augment these challenges, and how these tools are still not a replacement for skilled UX professionals. 

Inside the report, you’ll discover: 

• How teams are currently utilizing AI to generate components of UX or design work

• A matrix of which tasks can be augmented with AI tools and which ones still require human expertise 

• The benefits and weaknesses of various AI-augmented UX tools 

• How to democratize access to UX work 

Disclaimer

2025 Gartner® Report: Use AI-Augmented UX Tools to Empower, But Not Replace, Your Designers, Will Grant, Brent Stewart, 19 June 2025

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