Elevating customer experiences at scale: Itaú Unibanco’s journey with Maze

Join us to learn how Itaú Unibanco, one of the largest financial institutions in Latin America, partnered with Maze to enhance their usability testing process. Discover how they expanded from dozens to hundreds of annual studies and reduced time-to-insight by 75%, transforming their approach to delivering exceptional customer experiences.

Key takeaways:

In this webinar, you'll hear directly from Itaú Unibanco's research leaders on how they evolved their approach to continuously meet — and exceed — customer expectations across hundreds of digital products.