All-in-one platform
Maze brings together moderated and unmoderated testing into a single, enterprise-ready platform.
Bring the right product to market faster
AI-first technology auto generates reports, analysis and themes allowing you to collect and share insights faster. Make informed decisions with real customer insight and avoid costly design and engineering rework.
Make research a team sport
Empower every designer, product manager, and researcher company-wide to make decisions based on user insights, giving them the confidence their products will succeed.
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Launching the study on Maze was extremely fast and easy. We sent it to our Reach panel and gathered around 300 responses in less than two days.
Janet Taylor
Senior Director of Product Design and Research at Homebase
Frequently asked questions
Can Maze support moderated user interviews?
Can Maze support moderated user interviews?
Yes! Maze supports moderated user interviews. You can schedule interviews, run live sessions, and collect insights with built-in video tools and integrations like Zoom, Google Meet, and Teams. Plus, AI-powered analysis helps speed up post-interview insight collection and evaluation.
Can I run both moderated and unmoderated tests in one platform?
Can I run both moderated and unmoderated tests in one platform?
You can run both moderated (live interviews) and unmoderated (surveys, usability tests, and prototype tests) studies with Maze, so you can collect qualitative and quantitative feedback all on one platform.
Does Maze use AI to generate reports and themes automatically?
Does Maze use AI to generate reports and themes automatically?
Maze uses AI to help you create summaries, themes, and highlights, but these are generated when you choose to run them. In unmoderated studies, AI summaries and themes are available once you have at least 10 open-response answers. In moderated studies, AI suggests key moments from the transcript and helps group those moments into themes. AI-moderated interviews offer more automation, but you still choose when to generate the summary and themes.
Can cross-functional teams (Design, PM, Research) collaborate within Maze during testing?
Can cross-functional teams (Design, PM, Research) collaborate within Maze during testing?
You can invite any team members—whether that's researchers, designers, marketers, or executive—into projects as collaborators. You can assign roles, enable comments, and share reports across teams, all from Maze’s dashboard.