
Design & Product
The product feedback guide: 4 steps to customer-centric products
UX Research Glossary / CXO
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A Chief Experience Officer (CXO) is the C-level executive responsible for the end-to-end experience people have with a company’s products, services, and brand. The CXO ensures that experiences are consistent, valuable, and aligned with business goals—embedding customer-centric thinking into company strategy and operations.