AI-powered product research
Enhance your product research with Maze’s suite of AI-powered tools that reduce bias, uncover deeper insights, and accelerate analysis.
Transform your research with AI
Reduce time to insight with powerful AI tools that accelerate analysis.
Anyone on your team can build a methodology-sound study in minutes—so researchers spend more time on what actually matters.
AI-driven insights help your team make informed user-centric decisions.
From idea to research, in seconds
Skip the blank page. Tell AI what you want to learn and get a complete, ready-to-launch study tailored to your goals and built to trust – so anyone on your team can run research with confidence, instantly.
Maze is crafted for the curious
Maze is one of the smartest users of artificial intelligence I’ve seen. Their AI suggestions, like analyzing how we phrase questions for participants, are subtle yet incredibly helpful.
Renato Leite
Lead of CX Research Operations
Maze's AI summarization and analysis is a big step up from other solutions we've tried. The quality of insights generated makes our interview analysis more effective.
Renee Goulette
User Experience Researcher
I like the way the AI study builder actually tells me what it's doing, instead of just 'hold on for a minute'.
Kevin Kahler
Senior Manager, Product Design & Research
Maze's AI is incredible—it surfaces things we hadn’t considered, which has an immediate impact on how we approach our work.
Cheyenne Ward
UX Lead
Maze is one of the smartest users of artificial intelligence I’ve seen. Their AI suggestions, like analyzing how we phrase questions for participants, are subtle yet incredibly helpful.
Renato Leite
Lead of CX Research Operations
Maze's AI summarization and analysis is a big step up from other solutions we've tried. The quality of insights generated makes our interview analysis more effective.
Renee Goulette
User Experience Researcher
I like the way the AI study builder actually tells me what it's doing, instead of just 'hold on for a minute'.
Kevin Kahler
Senior Manager, Product Design & Research
Maze's AI is incredible—it surfaces things we hadn’t considered, which has an immediate impact on how we approach our work.
Cheyenne Ward
UX Lead
Maze is one of the smartest users of artificial intelligence I’ve seen. Their AI suggestions, like analyzing how we phrase questions for participants, are subtle yet incredibly helpful.
Renato Leite
Lead of CX Research Operations
Maze's AI summarization and analysis is a big step up from other solutions we've tried. The quality of insights generated makes our interview analysis more effective.
Renee Goulette
User Experience Researcher
I like the way the AI study builder actually tells me what it's doing, instead of just 'hold on for a minute'.
Kevin Kahler
Senior Manager, Product Design & Research
Maze's AI is incredible—it surfaces things we hadn’t considered, which has an immediate impact on how we approach our work.
Cheyenne Ward
UX Lead
Frequently asked questions
What is research-grade AI?
What is research-grade AI?
Research-grade AI is built to support high-quality research, not just fluent conversations. It’s designed to avoid leading questions, minimize bias, and stay grounded in what participants actually say. In Maze, every conversation is tied back to your research goals and evaluated against 25 quality metrics to help keep insights consistent and reliable.
How does Maze’s AI moderator work for interviews and follow-up questions?
How does Maze’s AI moderator work for interviews and follow-up questions?
Maze’s AI moderator asks context-driven follow-up questions based on your research goals and participant responses. You set the learning objectives, and Maze's AI moderator adapts dynamically, rephrasing and probing to dig deeper, while automatically transcribing, tagging, and summarizing insights after each session.
Can AI-generated reports and summaries be customized or edited?
Can AI-generated reports and summaries be customized or edited?
Yes! Maze allows team owners, admins, and editors to edit the auto-generated reports, customize theme summaries, hide or show slides, and even reorder findings before sharing them with stakeholders.
How does Maze ensure data privacy and accuracy when using AI?
How does Maze ensure data privacy and accuracy when using AI?
Maze only uses trusted third-party AI providers (OpenAI for text and Rev AI for voice), never trains models on your data, and keeps participant information encrypted with clear usage badges. You can disable AI features on higher plans, and all research is governed by strict privacy and security policies. Plus, you’re encouraged to preview and flag any report or follow-up for quality control.
