According to our 2025 Future of User Research Report, 55% of companies report increased demand for user research, driven by the need to ship the right products faster and keep pace with rising user expectations. This rings particularly true with mobile apps, where brands can win or lose in fractions of a second. In fact, Deloitte reports that Americans check their smartphones an average of 144 times per day, making mobile not just a touchpoint, but a constant companion—and raising the stakes for delivering seamless experiences.
That’s why today we’re excited to announce the beta launch of Maze Participate, our new mobile app that brings the full power of Maze to native mobile environments. Teams can now capture every tap, swipe, and interaction exactly as users experience them—across both prototypes and live apps.
Last year, over half of our enterprise customers used Maze to help build better mobile experiences. Now we’re taking mobile testing to the next level. Here’s how we’re giving product teams a complete picture of the mobile user journey—enabling faster, more confident decisions.
Rich mobile prototype testing that tells the full story
Getting actionable user insights with mobile prototypes can be challenging. Users pinch, swipe, and scroll in ways that traditional heatmaps and path flows do not fully capture with mobile. While screen recordings help, they only tell part of the story. To truly understand how users interact in mobile experiences, product teams need rich behavioral data, detailed analytics, and comprehensive recordings—all working together.
By combining our uniquely powerful prototype testing analytics with new recording capabilities, the Maze mobile app delivers everything you need to:
- See every interaction with synchronized screen, voice, and selfie recordings
- Track user journeys with detailed analytics, including success rates, paths, and heatmaps
- Connect quantitative data with qualitative behavior to understand not just what users do, but why they do it
Best of all, you can tailor your testing approach to your specific learning goals. Choose quick browser testing for immediate insights with minimal participant setup, or complete mobile recording with Maze Participate for capturing every nuance of the mobile experience.
Follow users across the entire mobile journey
Designing for mobile often means navigating complexity. From replicating native interactions to handling different screen sizes, creating high-fidelity prototypes is no small feat. Sometimes the best way to understand a user experience is to test a live mobile app while it’s in use.
With the new live mobile test block and Maze mobile app, customers can:
- Capture complete user flows across mobile apps and websites
- Record device screen and audio to see every interaction with think-out-loud reactions
- Follow users as they switch between apps and use native phone features
This unlocks a whole new range of testing possibilities in Maze, including:
- See how users navigate your beta or live mobile app in real-world conditions
- Test and benchmark against competitors’ experiences
- Evaluate your mobile website’s performance across different devices
- Observe complex user journeys that span multiple apps and features
Now, in a matter of minutes, you can create a live mobile test block in Maze, set your tasks, and let users share their complete mobile experience with screen and audio recording through Maze Participate.
Privacy-first participation, friction-free testing
We've designed Maze Participate with both simplicity and privacy at its core. Participants experience a streamlined journey from start to finish:
- Quick entry: Scan a QR code, download the app, and immediately begin testing–no login required
- Clear consent: Transparent permission requests with visual indicators when recording starts and ends
- Automatic uploads: Recordings upload quickly and seamlessly when complete, with no technical hurdles
This approach creates a straightforward, trustworthy experience that keeps participants naturally engaged with your test—resulting in more authentic feedback and higher completion rates.
The right mobile experience, built better
Creating mobile apps has become more accessible than ever, but building the right mobile experience requires a deep understanding of user needs and behaviors. Maze is excited to help researchers and product teams discover unmet needs and validate their decisions with user insights, ensuring they’re not just shipping quickly, but shipping confidently.
Ready to transform your mobile testing?
Join our product experts for the Spring product roundup webinar to learn more and see a preview of the Maze mobile app in action.
Availability: Maze Participate and the new mobile testing capabilities will be available exclusively on Business and Organization plans. Existing customers on these plans will have immediate access to these features upon the GA release. If you're on a different plan and interested in these new capabilities, please contact our team to talk about upgrading your Maze plan.
