Collection
AI in research & design
REMOVE TIME & SPACE BARRIERS
Run 100 interviews at 3am in Tokyo while you sleep
Your global users finally get to join the conversation. Gather insights in real-time, no matter the timezone. Research calendar? Officially 24/7.
NO IMPORT-EXPORT HEADACHES
Your insights are stronger when they live together
Whether it's interviews, usability tests, or card sorts—everything lives in one place. So your insights can connect, compound, and move faster.
You bring the goals. We build the guide.
Tell AI moderator what you're trying to learn. It uses that context to build a discussion guide and host smart, structured, real-time interviews with your target audience. From kickoff to launch in minutes.
Maze is trusted by thousands of product teams
Maze has helped companies like Atlassian, Lowes, and Revolut democratize and scale research without compromising quality. Now it’s your turn to scale your impact. With Maze's AI moderator, you can run better research—faster—and still uphold the depth and rigor your work deserves.
Frequently asked questions
Is Maze’s AI moderator the right fit for my team?
Is Maze’s AI moderator the right fit for my team?
AI Moderator is built for anyone who wants to uncover user insights and scale them across their organization — from junior and senior researchers to designers, PMs, and beyond. By making trust and rigor the default for running interviews, Maze’s AI Moderator empowers teams to reach more users, overcome resource constraints, and make better product decisions faster.
What are the best use cases for AI-moderated interviews?
What are the best use cases for AI-moderated interviews?
AI-moderated interviews are best suited for generative research at scale. Teams use them to run international market research, conduct rapid foundational studies, build continuous feedback loops, refine assumptions, and gather strategic market intelligence. By automating the interview process, AI Moderator makes it possible to reach more people, uncover broader patterns, and fuel decision-making with insights that would be difficult to capture otherwise.
How do you recruit participants for AI-moderated interviews?
How do you recruit participants for AI-moderated interviews?
You have the option to recruit participants through a shareable private link, in-product prompts, or with the Maze panel marketplace.
How much control do I have over the interview and the moderation approach?
How much control do I have over the interview and the moderation approach?
You’re in control. You define the learning goals, questions, and the depth you want them to be discussed. To collect relevant and helpful feedback, the AI moderator is instructed to probe with follow-up questions based on what the participant says. The AI moderator rephrases when questions go unanswered and refocuses when participants go off track.
Where can I learn more about the underlying AI models of the Maze platform?
Where can I learn more about the underlying AI models of the Maze platform?
Is the AI moderator currently available on my Maze plan?
Is the AI moderator currently available on my Maze plan?
Maze's AI moderator and AI moderated interview study types are available with our Business and Organization plans. Please see our pricing page for more info on AI moderator availability.
