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User Research
Oct 17, 2025
Discover why customer experience is the true differentiator in financial services, and how banks and fintechs can meet rising expectations to build loyalty.
Ella Webber, Sharan Phillora
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Design & Product
Inside Maze
Product Updates
Thematic analysis: How to decode data and extract meaningful UX insights
The magic number for user testing: How many users do you need?
5 Ways to collect game-changing customer insights
6 Customer experience trends shaping the future of banking
10 AI tools to transform your user research process
AI meets research: Experts weigh in on the future of UX
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