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The Future of User Research Report: Trends and Insights for 2025

The Future of User Research Report: Trends and Insights for 2025

Discover the trends that will shape the future of the user research industry—with data and expert insights from over 800 product professionals.

Editor's picks

Editor's picks

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AI thematic analysis: Accelerate your workflow to qualitative insights (+ top 5 tools)

User Research

AI thematic analysis: Accelerate your workflow to qualitative insights (+ top 5 tools)

20 Best AI tools for product designers to automate work and boost creativity

Design & Product

20 Best AI tools for product designers to automate work and boost creativity

Meet the Maze mobile app: The right mobile experience, built better

Product Updates

Meet the Maze mobile app: The right mobile experience, built better

Unlocking trusted insights: The benefits of running moderated interviews with Maze

Inside Maze

Unlocking trusted insights: The benefits of running moderated interviews with Maze

Guides & Reports

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Level up your research expertise with our collection of guides, reports and industry resources.

What is UX Research: The Ultimate Guide for User Researchers

What is UX Research: The Ultimate Guide for User Researchers

What's inside:

An introduction to UX research and tips on setting up a research process from UXRs leaders.

Unpacking Moderated User Interviews: Turning Conversations into Insights

Unpacking Moderated User Interviews: Turning Conversations into Insights

What's inside

Expert guidance on how to organize, conduct, and analyze user interviews that maximize the impact of user insights.

Leading Through Change: Embracing the Evolving Role of User Research

Leading Through Change: Embracing the Evolving Role of User Research

What's inside

Senior UX leaders discuss the latest research trends, challenges and opportunities—and how to position user research at the center of your business strategy.

Collections

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From research to UX, explore our topics at your own pace—all in one place.

User research

User research

Product development

Product development

UX & UI design

UX & UI design

2024 Gartner® Market Guide for User Research Platforms

Get your complimentary access to the research.

Events

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Fuel your UX journey with a treasure trove of virtual events, exclusively curated for passionate practitioners.

June 5, 2025

Elevating customer experiences at scale: Itaú Unibanco’s journey with Maze

Online

Join us to learn how Itaú Unibanco partnered with Maze to scale their research process.

Register

Spring 2025 product roundup: Powering insights from discovery to validation

On Demand

Discover Maze's newest tools that make research more effective across your entire product development cycle.

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Leading with values in the future of user research

On Demand

A hands-on discussion with UXR experts—gain insights on how to make research really matter in 2025.

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Podcast

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Research and Design leaders share the strategies, learnings, and stories behind the ways research informs better product decision-making.

Devin Harold

Connecting research impact to business outcomes with Devin Harold | Ex-Capital One

Michael Margolis

Accelerate learning and build the right products with Michael Margolis | Google Ventures

Dalia El-Shimy

Mastering product decisions through risk and reversibility with Dalia El-Shimy | Wise

Maze Research Success Hub

Explore resources to introduce Maze to your organization, drive team adoption, and find success with the Maze user research platform.

Videos

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For all you visual learners, our video collection includes the latest updates and must-know research tips you can't miss.

7 User research trends shaping the industry in 2023

7 User research trends shaping the industry in 2023

Staying on top of user research trends is critical to keep up with competitors, gather actionable user insights, and guarantee your product remains relevant, and indispensable, for users.

5 Usability testing best practices you need to know

5 Usability testing best practices you need to know

Usability best practices are vital to gathering accurate, ethical, actionable insights about your product—keeping these in mind will ensure you gather effective data, to inform your decision-making.

5 Usability testing best practices you need to know

5 Usability testing best practices you need to know

Usability best practices are vital to gathering accurate, ethical, actionable insights about your product—keeping these in mind will ensure you gather effective data, to inform your decision-making.

Remote usability testing: A step-by-step

Remote usability testing: A step-by-step

Remote usability testing is a powerful way to gather actionable product feedback from real users, regardless of constraints like participants’ location or your research budget.

Remote usability testing: A step-by-step

Remote usability testing: A step-by-step

Remote usability testing is a powerful way to gather actionable product feedback from real users, regardless of constraints like participants’ location or your research budget.

Usability testing 101: Types of usability testing & the benefits

Usability testing 101: Types of usability testing & the benefits

Usability testing is crucial to creating an intuitive, user-centered product—by testing with real people, you can identify problems early on and improve product adoption, activation, and retention.

Usability testing 101: Types of usability testing & the benefits

Usability testing 101: Types of usability testing & the benefits

Usability testing is crucial to creating an intuitive, user-centered product—by testing with real people, you can identify problems early on and improve product adoption, activation, and retention.

Discover Maze

Collect actionable insights across teams and create better user experiences, together.