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User Research
Oct 17, 2025
Discover why customer experience is the true differentiator in financial services, and how banks and fintechs can meet rising expectations to build loyalty.
Ella Webber, Sharan Phillora
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Design & Product
Inside Maze
Product Updates
Assumption maps in product development: How to identify, map, and test assumptions
Empathy mapping: How to bridge the gap between users and design
Contextual inquiry in UX: Your guide to insights through observation
Qualitative research examples: How to unlock, rich, descriptive insights
Mixed methods research explained: Combine data like a pro
Navigating formative vs. summative usability testing: From first draft to final touches
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