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User Research
Oct 17, 2025
Discover why customer experience is the true differentiator in financial services, and how banks and fintechs can meet rising expectations to build loyalty.
Ella Webber, Sharan Phillora
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Design & Product
Inside Maze
Product Updates
Empathy mapping: How to bridge the gap between users and design
Contextual inquiry in UX: Your guide to insights through observation
Qualitative research examples: How to unlock, rich, descriptive insights
Mixed methods research explained: Combine data like a pro
Navigating formative vs. summative usability testing: From first draft to final touches
Writing your user research discussion guide: What to include and best practices
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